COLUMBUS, Ohio — Gov. Mike DeWine on Tuesday announced that 211 services will expand statewide by the end of June, ensuring every Ohio resident can access 24-hour assistance for housing, food, and disaster recovery resources in all 88 counties.
The expansion marks the first time the hotline — which connects residents to local health and human services — will be available to every Ohioan through a single, easy-to-remember number. Operated regionally by United Way and community partners, 211 offers free and confidential support for basic needs, health care, and emergency recovery.
“Ohioans shouldn’t struggle to find help when they need it most,” DeWine said in a statement. “By expanding access to 211 statewide, we’re making sure every resident, regardless of where they live, can connect quickly with local resources and assistance.”
The state’s investment in the 211 network builds upon efforts launched during the COVID-19 pandemic to strengthen access to food aid, rental assistance, and crisis counseling. Until now, some rural and smaller counties lacked 211 coverage or relied on limited service hours.
With full statewide implementation expected by June 30, residents will be able to dial 211 from any location in Ohio to reach trained specialists who can connect them to nearby agencies and programs.
Officials said the move will improve coordination among public health departments, emergency management agencies, and nonprofit providers, especially during weather emergencies or large-scale disasters.
“This expansion brings Ohio one step closer to making help accessible to everyone, everywhere, at any time,” said Ohio Department of Job and Family Services Director Matt Damschroder.
